As a great way to start blogging about developments at Alliant’s library, I’m happy to announce that chat-based reference is now available. Librarians are always happy to assist by phone, email or in person, but we understand that more and more of us live online, particularly when it comes to academics. So, this is a way for people to get the help they need in a medium they are comfortable with.
To start chatting, head over to the library’s site and, in the top banner click Ask-a-Librarian. This will take you to a page describing all the ways you can get a hold of a librarian, and if one is available, you’ll also see a chat window like this:
Try it out, and let us know what you think!